BoothLabFrequently Asked Questions
Everything operators ask most often, for both the 360 booth and the classic photo booth.
What is BoothLab?
BoothLab is two photo booths in one iPhone and iPad app. In 360 booth mode it records slow-motion 360 videos from a phone mounted on a spinner arm; in Photobooth mode it runs a classic photo booth that renders sessions into printable strips and collages. You pick the mode when you open the app, and both share the same branding, QR delivery and cloud upload. Learn more →
Is BoothLab free?
Yes — BoothLab is free to download and every feature is unlocked from the start in both modes — recording, effects, templates, connected cameras, cloud upload and QR sharing all work without paying. Videos and photos exported on the free plan carry a BoothLab demo watermark. A Pro subscription (1 month, 6 months, or 1 year) removes it. Learn more →
What equipment do I need for a 360 photo booth?
At minimum: an iPhone running BoothLab and a rotating 360 platform. Add lighting and an iPad sharing station as you grow — no GoPro, laptop, or PC software required. Learn more →
Can BoothLab record in 4K and slow motion?
Yes. BoothLab records at 720p, 1080p or 4K, at frame rates from 60 up to 240 fps depending on the resolution and your device — 240 fps is available at 720p and 1080p, while 4K records at 60 fps on most iPhones. It also has an adjustable slow-motion range and a reverse effect for cinematic 360 booth videos. Learn more →
How long can a 360 booth video be?
Each spin can be up to 20 seconds long, set in 0.5-second steps. Most operators run 8 seconds, which covers about two full rotations on a typical platform, and the slow-motion window sits inside that.
Do the videos record sound?
The 360 videos are recorded without live sound — BoothLab never asks for microphone access, so the chatter and music of the room are not captured. The soundtrack comes from the audio file you load into the event, which is rendered into every video.
Do I need an internet connection to use BoothLab?
Recording and processing videos work offline, but cloud sync and QR sharing require a connection. Learn more →
Can I use my own music?
Yes — save the audio file in Apple's Files app first, then import it from the Audio files section in BoothLab. Make sure the file is in a supported format like .mp3 or .m4a for the best compatibility. Learn more →
How do guests receive their videos?
Every video gets a QR code that guests can scan to instantly download and share their recordings. An internet connection is needed for upload and sharing. Learn more →
Can I add my logo to the videos?
Yes — add custom overlays, intros, and outros so every video that leaves your booth carries your brand or your client's event artwork. Learn more →
What equipment do I need for a classic photo booth?
An iPad and a sturdy tripod or stand is the minimum — BoothLab supplies the templates, the countdown and the guest sharing screen. Add a ring light for even skin tones, an AirPrint photo printer if you want strips in hand, and optionally a Sony or Canon body connected over USB for portraits no tablet camera can match.
Can BoothLab make GIFs and boomerangs?
Yes, in Photobooth mode. Alongside the still, each session can also produce a looping boomerang GIF and a short video, so guests receive the formats they share on social media. They are switched on in the Photobooth settings, and the switch applies to every event on the device.
Can I print photo strips at the event?
Yes. From the guest sharing screen you can send a strip straight to any AirPrint printer, and 2×6 strips offer a double option that lays two copies side by side on one 4×6 sheet — one print, two keepsakes. Printing is part of Photobooth mode.
Can I connect a DSLR camera?
Yes — connect a Sony or Canon camera to BoothLab over USB to capture sharper, more professional photos while keeping the same fast app workflow. Connected cameras shoot the stills at the photo station; 360 spins are recorded with the iPhone itself. Learn more →
Can I design my own photo strip templates?
Yes — BoothLab includes a layout designer for classic photo booth strips, so you can build custom templates with names, dates, and event branding. Learn more →
Can I use BoothLab on multiple devices?
Yes — install BoothLab on another device signed in with the same App Store account, then tap the crown icon and choose Restore purchases.
Can I upload videos to Dropbox or Google Drive?
Yes — BoothLab uploads 360 video compositions and photo booth images to Dropbox or Google Drive and generates QR codes for them. The Sharing Station kiosk browses that same cloud folder, but it is opened from 360 booth mode, so plan on the 360 side of your setup for it. Learn more →
Why do I get an error when uploading to Google Drive?
The two most common causes are a full Google Drive storage quota or missing permissions. If Drive is full, delete files to free space and upload again. If it is permissions, open myaccount.google.com/permissions and remove Video Booth 360 from the list — that is the name BoothLab registers under — then sign out of your Google account inside BoothLab, sign back in, and accept every permission on the consent screen. Learn more →
Why does Google Drive say the video is processing and won't play right away?
Google converts uploaded files for streaming, which can take a few minutes depending on file size and network speed. Until it finishes you may see a grey preview or a processing message instead of playback. You can still download the video immediately and play it locally on your device.
How can I see when my next billing date is?
Open iOS Settings → tap your name → Subscriptions → BoothLab to view your billing date and manage your plan.